Insurance FAQs
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Tuesday - Thursday 9am - 7pm
Friday - 9am - 6pm
Saturday - Sunday - 10am - 6pm
USA phone number: 18776724040 (toll free)
Insurance
Yes. For all carriers we are an out-of-network provider where you can claim back directly through your insurance company. For more information, click here.
Most plans cover one pair of prescription eyeglasses and prescription sunglasses. Non-prescription eyeglasses and sunglasses cannot be purchased as part of an insurance claim.
Some specialty lenses, such as prescription blue-light-filtering lenses, are only covered under specific plans. Please contact your insurance carrier directly to confirm the exact details of your plan and what you can claim.
Many insurance plans offer cover for one pair of prescription eyeglasses or prescription sunglasses. To confirm the exact details of your insurance benefits, please contact your insurance provider directly.
We will provide an itemised receipt with all the information required for your insurance claim. You can log into your account to download your invoice.