How does frame service work?
Warranty, repairs and services
Service hours
- Monday—Friday 9am–6pm
- Saturday 10am—6pm
- Sunday 10am—6pm
After one year of wearing your frames, we offer a complimentary frame service to all our wearers – involving an ultrasonic clean, polish, hinge service and refitting:
- Order a Frame Service online here, or through any of our stores
- If ordering online, send your frame to us using the free returns label (UK and US only)
- For the rest of the world, return postage is paid by the sender. Please send your return to Cubitts Returns, 55-61 Brewery Road, London, N7 9QH, United Kingdom
- We’ll carry out the service and post your frame back out to you
- A Frame Services takes 7 days from receipt of your frame