Returns

Returns, Exchanges and Aftercare
We offer 30-day no quibble returns or exchange across frames and lenses.
UK & US returns — complete our returns form to generate a pre-paid shipping label.
Rest of the world — send your order to the address below, including your name and order number:
Cubitts
55-61 Brewery Road
London, N7 9QH
United Kingdom
For exchanges, contact our team at info@cubitts.com and we’ll take care of the rest.
Keeping your frame and lenses in fine fettle will help them last a lifetime. For tips on how to care for your Cubitts, take a look at our guide.
It can take a few days to get used to new lenses. Give yourself some time to adjust and try to avoid switching back to old spectacles. If something doesn't feel quite right, we're to help.
Visit us in store or get in touch at, info@cubitts.com, for questions and advice.