Holiday season last order dates
Returns, exchanges and shipping
Service hours
- Monday—Friday 9am–6pm
- Saturday 10am—6pm
- Sunday 10am—6pm
UK last order dates
- Prescription clear and tinted lenses - Thursday 12th December cut off to arrive pre Christmas.
- Non Prescription clear and tinted lenses - Tuesday 17th December cut off to arrive pre Christmas.
- Services - Arrive at our workshop by Friday 13th to be completed and shipped pre Christmas.
- Accessories and Gift Cards - Friday 20th December cut off to arrive pre Christmas.
DPD won't be delivering on the 25th, 26th Dec and 1st Jan.
US last order dates:
- Prescription clear and tinted lenses - Saturday 7th December cut off to arrive pre Christmas.
- Non Prescription clear and tinted lenses - Friday 13th December cut off to arrive pre Christmas.
- Accessories and Gift Cards - Monday 16th December cut off to arrive pre Christmas.
For customers outside of the UK and US please contact our customer experience team with the details of what you’d like to order and the team can advise you further on despatch dates and delivery expectations.
DHL won’t be delivering on 22nd, 25th, 26th, 29th Dec and 1st Jan.
Store Closure Dates for collections
25th, 26th Dec and 1st Jan our UK stores will be closed.
28th Nov, 25th Dec and 1st Jan our US stores will be closed.